题目：Showcasing the SYSU-QUT Collaboration in Business Process Management
主讲人：Prof. Arthur H.M. ter Hofstede
School of Information Systems, Queensland University of Technology (QUT)
时间：上午10:00 - 11:30
摘要：This talk will present two research topics in the area of business process management, showcasing up-to-date research outcomes in the context of two joint grants between SYSU and QUT that are funded by The Science and Technology Department of Guangdong Province and Guangzhou Municipal Science and Technology Innovation Council respectively.
Topic 1 – Discovering Organizational Models with Overlaps via Organizational Mining
Organizational mining aims at gaining insights for business process improvement by discovering organizational knowledge relevant to the performance of business processes. A key topic of organizational mining is the discovery of organizational models from event logs. While it is common for modern organizations to have employees sharing roles and responsibilities across different internal groups, most of the existing methods for organizational model discovery are unable to identify such overlaps. The overlapping resources are likely to be generalists in an organization and existing findings in process improvement have proven that generalists can help increase the flexibility of a business process. This topic will focus on an approach capable of discovering organizational models with overlaps and address associated underlying technical challenges.
Topic 2 – Towards the Design of a Scalable Business Process Management System Architecture in the Cloud
The ubiquity of cloud computing is shifting the deployment of Business Process Management Systems (BPMSs) from traditional on premise models to the SaaS paradigm, aiming to deliver Business Process Automation as a Service to multiple tenants in the cloud. However, scaling up a traditional BPMS to cope with demand from multiple organizations in the cloud is challenging, since its underlying system architecture has been designed to serve a single organization with a single workflow engine. A typical SaaS often deploys multiple instances of its core applications and distributes workload to these application instances via load balancing. However, for stateful and often long-running process instances, standard stateless load balancing strategies are inadequate. This topic will focus on the design of a scalable system architecture for deploying BPMSs in the cloud.
个人介绍：Arthur ter Hofstede is a Professor and Head of the School of Information Systems at Queensland University of Technology, Brisbane, Australia. He is also a visiting professor of Sun Yat-sen University. His research interests are in the areas of business process automation and process mining and he is well-known for his contributions to the workflow patterns and YAWL initiatives. According to Google Scholar, his publications have attracted over 28,000 citations to date and his h-index is 70.